Legal
The privacy policy governing use of this website and any dental care engagement with ACK DENTAL ART INC.
Last Updated: August 17, 2026
ACK DENTAL ART INC. ("we," "our," or "us") is committed to protecting your privacy and safeguarding your health information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website, utilize our dental clinic services, or interact with our dental office. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or utilize our dental care services.
We may collect information about you in a variety of ways as part of your dental care. The information we may collect includes: Personal Data (name, email address, phone number, and mailing address); Health and Dental Information (medical history, dental records, x-rays, treatment plans, and current medications); Communication Data (information contained in messages, phone calls, and text messages you send to us regarding your appointments or care); Financial Information (insurance details, payment card details, and billing information for dental services); and Usage Data (information about how you access and use our website).
We use the information we collect or receive strictly to: provide, operate, and manage our dental clinic services; schedule appointments and manage patient intake; provide dental treatments and post-procedure care instructions; process dental insurance claims and patient invoices; coordinate with dental laboratories and specialists; respond to your inquiries; and comply with healthcare laws and medical recordkeeping obligations. We do not use your patient information to send marketing or promotional communications.
If you opt-in to receive text messages from us, we may send you automated SMS/MMS messages strictly regarding your dental care, including appointment reminders, scheduling confirmations, post-extraction or treatment care instructions, and secure billing notifications. Message frequency will vary depending on your active treatment plan but will not exceed 5 messages in 1 day. Standard message and data rates may apply depending on your mobile carrier. You can opt-out at any time by texting STOP to any message you receive from us. Text HELP for assistance.
Your consent to receive text messages is completely voluntary. The SMS opt-in checkbox provided on our patient intake or contact forms is explicitly not mandatory to check. You can receive full dental care and utilize our clinic services without agreeing to receive text messages. Opting out of text messages will not affect your ability to be treated by our dentists. We will continue to send essential transactional messages necessary for care coordination, such as critical appointment cancellations or final invoice notifications, unless you specifically request otherwise.
We strictly protect your mobile data and patient privacy. We do not share, sell, rent, or trade your mobile phone number or SMS opt-in consent data with any third parties, external dental suppliers, affiliates, or partners for their marketing or promotional purposes.
We may share your information in the following specific situations: Service Providers (with third-party vendors who perform operational tasks on our behalf, such as specialized dental laboratories, practice management software providers, or medical billing processors); Legal Requirements (if required by law, court order, or governmental health authority regulations); and Business Transfers (if we are involved in a merger or sale of the practice). We do not sell, rent, or trade your personal or dental information to third parties.
We implement appropriate technical and organizational security measures to protect your personal and medical information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption of sensitive health and payment data, and strict employee training on patient confidentiality. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information: the right to access and receive a copy of your personal data and dental records; the right to correct inaccurate or incomplete medical information; the right to request deletion of your personal information (subject to state medical retention laws); the right to restrict or object to certain processing of your data; and the right to withdraw consent for clinic communications. To exercise any of these rights, please contact us using the information provided at the end of this policy.
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities on our website. Cookies help us understand how you use our site, remember your patient portal preferences, and improve your digital experience. You can control cookie settings through your browser preferences.
Our website may contain links to third-party websites, such as patient financing providers (e.g., CareCredit), dental insurance portals, or professional dental associations. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our pediatric and general dental services require explicit parental or guardian consent for individuals under the age of 18. We do not knowingly collect personal information from children without proper authorization. If you become aware that a child has provided us with personal information independently, please contact us so we can take appropriate action.
We retain your personal and dental health information for as long as necessary to fulfill the patient care purposes outlined in this privacy policy, maintain accurate medical records, or as strictly required by Massachusetts state healthcare laws and dental board regulations. When we no longer need your information, we will securely destroy or anonymize it.
ACK DENTAL ART INC.
2 MARY ANN DR
NANTUCKET, MA 02554
Phone: +1 (786) 495-0522
Email: contact@ackden.com
Legal
The terms governing use of this website and any dental care engagement with ACK DENTAL ART INC.
Last Updated: August 17, 2026
ACK DENTAL ART INC. ("Company," "we," "our," or "us") provides these Terms and Conditions to govern your access to our website and dental care services. By scheduling an appointment, authorizing dental treatment, or using our patient digital platforms, you ("Patient," "you," or "your") agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you must not utilize our dental clinic services. These terms constitute a legally binding agreement between you and the Company.
We provide professional general, cosmetic, and restorative dental services, including but not limited to comprehensive oral examinations, prophylaxis (teeth cleaning), dental x-rays, extractions, root canal therapy, implants, and periodontal treatments. All clinical procedures are performed in accordance with the standards established by the Massachusetts Board of Registration in Dentistry. We reserve the right to refuse non-emergency dental treatment if we determine that a procedure is clinically contraindicated or unsafe for the patient.
All dental treatment plans and associated out-of-pocket cost estimates provided by our clinic are valid for 30 days. Initial quotes are based on preliminary clinical examinations and radiographic imaging. Final pricing may vary if underlying dental issues (such as undetected decay or bone loss) are discovered during the actual procedure. We will always seek your explicit informed consent before proceeding with any additional work that alters the original treatment plan.
Full payment for dental services, including insurance co-payments, deductibles, and non-covered procedures, is required at the time of service unless prior financial arrangements have been made. While we may assist in submitting claims to your dental insurance provider as a courtesy, you are ultimately and personally responsible for the total cost of your dental care. We accept cash, major credit cards, and approved healthcare financing (e.g., CareCredit).
We reserve dedicated clinical time and specialized equipment for your dental care. We require a minimum of 48 hours' notice for the cancellation or rescheduling of any confirmed dental appointment. Failure to provide sufficient notice, or missing an appointment entirely ("no-show"), may result in a non-refundable cancellation fee billed directly to your patient account, which is not covered by dental insurance.
The Patient agrees to provide a completely accurate and up-to-date medical history prior to any dental treatment. This includes full disclosure of current medications, known drug allergies, cardiovascular conditions, pregnancy status, and any recent surgeries. The Company shall not be held liable for any adverse medical reactions or complications arising from the Patient's failure to disclose critical health information.
Dental treatments involve biological procedures performed on living tissue, and individual healing responses vary significantly. Therefore, the Company cannot guarantee specific clinical outcomes, longevity of dental restorations, or exact aesthetic results. Compliance with our prescribed post-operative care instructions and maintaining a strict regimen of oral hygiene are critical to the success of any dental procedure.
All digital content, website design, clinic logos, patient education materials, and written resources associated with ACK DENTAL ART INC. are the exclusive property of the Company and are protected by applicable copyright and trademark laws. You may not reproduce or distribute our educational or proprietary content without our express written permission.
The Company carries comprehensive medical malpractice and general liability insurance. However, for non-clinical interactions (such as website usage or administrative portal access), our liability is limited. We are explicitly not responsible for temporary disruptions in our digital patient portals or electronic scheduling systems. To the fullest extent permitted by law, our liability for administrative or digital service issues is limited to the direct damages caused by our gross negligence.
If you voluntarily opt-in to receive text messages from us, you agree to receive automated SMS/MMS messages strictly for operational dental care coordination, including appointment reminders, treatment scheduling updates, post-extraction care instructions, and secure billing notifications. We do not use text messaging for marketing or promotional campaigns. Message frequency will vary based on your active dental treatment plan but will not exceed 5 messages in 1 day. Message and data rates may apply. You can opt-out at any time by replying STOP. Text HELP for assistance. Your consent to receive these text messages is completely voluntary. The SMS opt-in checkbox on our intake forms is explicitly not mandatory. Opting out will not affect your ability to receive dental care from our clinic. We do not share, sell, rent, or trade your mobile phone data with any third parties, dental suppliers, or affiliates for marketing purposes.
We maintain a safe, healing environment for our staff and patients. The Company reserves the right to immediately dismiss any patient from our practice who exhibits abusive, threatening, or persistently disruptive behavior toward our dental providers, hygienists, or administrative staff.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any legal disputes arising from our administrative services or these terms must be resolved through good faith negotiation. If litigation becomes necessary, both parties consent to the exclusive jurisdiction of the state courts located in Nantucket County, Massachusetts.
You agree to fully indemnify and hold harmless ACK DENTAL ART INC., its dentists, and staff from any claims, damages, or liabilities arising from your violation of these Terms or your failure to follow prescribed post-operative clinical instructions. If any provision of these Terms is found by a court to be unenforceable, that specific provision shall be limited to the minimum extent necessary so that the remainder of these Terms shall remain in full legal effect.
ACK DENTAL ART INC.
2 MARY ANN DR
NANTUCKET, MA 02554
Phone: +1 (786) 495-0522
Email: contact@ackden.com